Our goal is to despatch your online order on the same or next working day but please allow 3-5 days for your order to reach you and 5-7 WORKING days during busy sale periods. In the unfortunate circumstance where an item is sold out, we will advise you promptly so you can consider an alternative item.
DOMESTIC (Australia wide)
Standard delivery within Australia (unless we have a special offer):
- Free delivery for orders AUD $100.00 & over shipped domestically (within Australia)
- $9.95 delivery fee for orders under AUD $100.00
Please note that we deliver using StarTrack Couriers which requires signature on delivery. If you aren't home to receive your delivery, a card will be left for you and the parcel will be taken to your nearest Post Office or StarTrack Depot where you can collect it.
TO AVOID A TRIP TO THE POST OFFICE / STARTRACK DEPOT - please ensure your shipping address is where you will be during business hours. If you make a request in the COMMENTS section for your order to be left at your delivery address without a signature, Industrie is not liable to replace the order should your order, for whatever reason, be stolen or lost after it has been delivered.
INTERNATIONAL (Rest of world)
DHL Express delivery for all international orders:
- Free delivery for orders AUD $200.00 & over shipped internationally
- Delivery costs are calculated and applied to orders at checkout by weight and destination.
- Duties and taxes are the responsibility of the customer. Please contact your local customers authority for details.