DOMESTIC (Australia wide)
- Standard delivery time: 3 to 5 days depending on your location.
Standard delivery within Australia (unless we have a special offer):
- Free delivery for orders AUD $100.00 & over shipped domestically (within Australia)
- $9.95 delivery fee for orders under AUD $100.00
Please note that we deliver using StarTrack Couriers and Fastway Couriers which requires signature on delivery. If you aren't home to receive your delivery, a card will be left for you and the parcel will be taken to your nearest Post Office, StarTrack Depot or Fastway Pick-up Point where you can collect it.
TO AVOID A TRIP TO THE POST OFFICE / STARTRACK DEPOT / FASTWAY PICK-UP POINT - please ensure your shipping address is where you will be during business hours. If you make a request in the COMMENTS section for your order to be left at your delivery address without a signature, Industrie is not liable to replace the order should your order, for whatever reason, be stolen or lost after it has been delivered.
If you are confident that your parcel can be safely left in the event you are not at home, you can give an 'Authority to Leave' instruction however Industrie will accept no responsibility for items marked 'ATL' and will consider the items left as instructed, once notified of delivery. We always recommend that customers send their parcels to a daytime address where parcels can be signed for.
INTERNATIONAL (Rest of world)
DHL Express delivery for all international orders:
- Free delivery for orders AUD $200.00 & over shipped internationally
- Delivery costs are calculated and applied to orders at checkout by weight and destination.
- Duties and taxes are the responsibility of the customer. Please contact your local customers authority for details.